Cancelling Formal Appointments

 

Learn the dialog

Listen to the dialog while reading the text.
Good morning. How can I help you?en
I'm calling because I need to reschedule my appointment for tomorrow.en
Certainly. What day would you like to change it to?en
Would Friday be possible?en
Yes, Friday is fine. What time would you like to schedule it for?en
Three o'clock in the afternoon.en
Alright, your new appointment will be on Friday at 3p.m.en
Thank you so much. I really appreciate it and I'm very sorry for this last minute change. Something has come up.en
No problem, Mr. Brown. Just let us know a little earlier next time.en
I will do that. Thank you for your time and I will see you on Friday.en
We will see you then, Mr. Brown.en
 

Practice the dialog

Complete the dialog.
 
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  •   Good morning. How can I  
      you?
     
 
 
en
 
en
  •   I'm calling because I need to reschedule my appointment for  
     .
     
 
 
en
 
en
  •   Certainly. What  
      would you like to change it to?
     
 
 
en
 
en
  •   Would Friday be  
     ?
     
 
 
en
 
en
  •   Yes, Friday is fine. What time would you like to schedule it  
     ?
     
 
 
en
 
en
  •   Three o'clock in the  
     .
     
 
 
en
 
en
  •   Alright, your new appointment will be on Friday  
      3p.m.
     
 
 
en
 
en
  •   Thank you so much. I really appreciate it and I'm very sorry for this last minute  
     . Something has come up.
     
 
 
en
 
en
  •   No problem, Mr. Brown. Just let us know a little  
      next time.
     
 
 
en
 
en
  •   I will do that. Thank you for your  
      and I will see you on Friday.
     
 
 
en
 
en
  •   We will  
      you then, Mr. Brown.
     
 
 
en
 

Learn important phrases

Could you give me an appointment for next Monday?en
There are no open time slots left for next Monday.en
Is it possible to postpone my meeting?en
That should be no problem. When would it suit you? en
I'm very sorry, I'm running late. en
We will wait for you.en
Could you give me an appointment for next Monday?
 
There are no open time slots left for next Monday.
 
Is it possible to postpone my meeting?
 
That should be no problem. When would it suit you?
 
I'm very sorry, I'm running late.
 
We will wait for you.
 
 
 

Practice the phrases

Build the sentence by clicking on the words.
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Practice Listening

Listen to the dialog and continue with the matching answer.
 
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  •  
    • When should I go to sleep?en
       
    • That is unfortunate. I won't be able to make it in time.en
       
    • How can I change this computer?en
       
 
 
 
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  •  
    • How are you feeling?en
       
    • Would Monday afternooon be possible?en
       
    • Can I help you with anything?en
       
 
 
 
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  •  
    • No, that won't be neccesary.en
       
    • Yes, I would love to go out for dinner.en
       
    • Maybe we could change the topic?en
       
 
 
 
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Speak a dialog

Speak your answers to the dialog (when it's your turn). Record your answers to the dialog (when it's your turn). Then replay your recording and compare each recorded part to the original.
Secretary
Good morning. How can I help you?en
You
I'm calling because I need to reschedule my appointment for tomorrow. en
Certainly. What day would you like to change it to?en
Would Friday be possible? en
Yes, Friday is fine. What time would you like to schedule it for?en
Three o'clock in the afternoon. en
Alright, your new appointment will be on Friday at 3p.m.en
Thank you so much. I really appreciate it and I'm very sorry for this last minute change. Something has come up. en
No problem, Mr. Brown. Just let us know a little earlier next time.en
I will do that. Thank you for your time and I will see you on Friday. en
We will see you then, Mr. Brown.en
Speak your answers to the dialog (when it's your turn). Record your answers to the dialog (when it's your turn). Then replay your recording and compare each recorded part to the original.
You
Good morning. How can I help you? en
David
I'm calling because I need to reschedule my appointment for tomorrow.en
Certainly. What day would you like to change it to? en
Would Friday be possible?en
Yes, Friday is fine. What time would you like to schedule it for? en
Three o'clock in the afternoon.en
Alright, your new appointment will be on Friday at 3p.m. en
Thank you so much. I really appreciate it and I'm very sorry for this last minute change. Something has come up.en
No problem, Mr. Brown. Just let us know a little earlier next time. en
I will do that. Thank you for your time and I will see you on Friday.en
We will see you then, Mr. Brown. en
 
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